FAQs

  1. What is VoIP?

    VoIP is Voice over internet protocol connection, which simply means making phone calls across an internet connection. Alcatel PABX works towards helping our customers save money and gain productivity. VoIP is a way of achieving both of these benefits with your Alcatel Switchboard system. A VoIP phone system such as the Alcatel OmniPCX Office PABX System will improve the management of your network, link your offices VPN and get free calls between them, save on costs and increase productivity. Alcatel PABX believes that companies without VoIP are at a disadvantage to their competitors therefore investing in an Alcatel OmniPCX Office PABX System will safeguard the future of your communication. Contact us to find out more about VoIP and Alcatel's PABX range.

  2. Can I make conference calls with an Alcatel PABX system?

    The Alcatel PABX Systems by default can perform conference calls, The Alcatel Call conference feature can be defined as three or more people talking on one phone connection however the called party can also add new calls this is called "call bridging". The Alcatel Call conference feature is also known as Auto Tele conference (ATC). Conference calls bridges people and distance from anywhere in the world. Contact us to find out more about Alcatel Call conference feature and Alcatel's PABX range.

  3. Can I use my cell phone as an extension on the network?

    The Alcatel PABX system allows you to use your cell phone as an extension of your PABX system. This is called an off-network extension which allows you to dial an extension to reach the user's cell phone. The cell phone user can also transfer calls back to their Alcatel PBX system in the office. If the Alcatel switchboard system has a VoIP desk phone, the calls can ring at both the cell phone and the desk phone. Contact us to find out more about Alcatel PABX features and range.

  4. Voicemail

    Alcatel PABX switchboards have a voice mail feature included on all their systems at no additional cost. This is without a doubt the most popular feature on the Alcatel PABX system, not only saving time and money over handwritten messages but also making sure there is no more incorrect spelling or missed phone number. Contact us to find out more about Alcatel PABX features and range.